Client Privacy & Policy

Discretion is standard at Akov. Every purchase is handled as a private transaction, and each client's identity, contact details, and selections are kept strictly confidential. We do not share, sell, or publish client information. What you acquire with us stays between us.

A happy, confident client is the only outcome we accept. From the first message to the moment your piece arrives, we hold ourselves to the highest standard of service, honesty, and craftsmanship. If anything about your experience falls short, reach out and we will make it right.

Questions and orders are welcome around the clock. Whether you are confirming a piece, arranging pickup, or tracking an overnight shipment, our team is reachable day and night through WhatsApp and Telegram.

We accept a range of payment options for your convenience:

• Cash
• Apple Pay
• Wire
• Venmo
• Zelle
• Card

To preserve the integrity and exclusivity of every piece, all sales are final. We encourage you to ask any questions and confirm all details before completing your purchase — we are glad to walk through anything you wish to verify.

Every Akov piece is built to top-of-the-line quality and craftsmanship, fully weighted to authentic dimensions and made with fine materials including full TPT carbon, solid ceramic, titanium, gold plating, sapphire crystal, and Swiss movements. Please note that our timepieces and goods are not authenticated by the original brands or their authorized dealers, and the buyer assumes all responsibility and risk of purchase. Certain materials, components, or items may be aftermarket in origin, though every piece is held to our own rigorous quality standard and guaranteed to meet that standard.

Same-day pickup is available in New York and Miami. Overnight shipping with a tracking number is available to all 50 states, and most orders ship out the same day they are placed.